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What You Agree to When You Use mjg500

These terms set out the rules that apply to your account on mjg500 — from how you open an account and deposit through DANA, OVO, or GoPay, to how disputes are handled and when access may be restricted.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to Indonesia-eligible regionsUpdated without prior noticeBinding on account creation
mjg500 What You Agree to When You Use mjg500
TERMS QUERY CHANNELS

Reach Us About These Terms

If any clause in these terms is unclear or you believe something has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through the channels below. Response times vary; urgent account-access issues are prioritised over general enquiries.

Team online

Live Chat

Start a live chat session from the mjg500 homepage. Available for account-specific terms queries including wallet verification and account suspension questions.

Email Support

Send a detailed message to our support address for written terms disputes or formal requests to review a decision made under these terms.

Account Help Centre

The help section inside your account covers common terms questions — deposit rules for DANA and OVO, withdrawal conditions, and account identity requirements.

HOW WE APPLY RULES

How mjg500 Handles Your Account Under These Terms

These terms are applied consistently across all account types. Here is how key areas of policy work in practice — from data handling to account security and what happens when you ask us to make a change.

Account Data Handling We hold only the data needed to run your account and process transactions. Wallet details — DANA, OVO, GoPay — are used solely for the transactions you initiate and are not shared with third parties beyond payment processing.
Account Security Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately so we can freeze the account before any transaction is processed.
Data Retention Transaction and account records are retained as required by applicable policy. You can request a summary of your activity through the support channels; we will respond within the timeframe set by our internal process.
Requesting Changes To update registered wallet details — for example, switching your withdrawal account from OVO to GoPay — submit the request through live chat with your identity verification ready.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach us through live chat or email.

They apply from the moment you create an account on mjg500. Every deposit, withdrawal, and session — including any transaction via DANA, OVO, or GoPay — is covered by the current version of these terms.

We may update these terms at any time without advance notice. If you continue using your account after a change, that counts as acceptance. Check this page periodically to stay current with the latest version.

No. Your account is strictly personal and non-transferable. Allowing another person to log in or operate your account is a breach of these terms and may result in immediate suspension without refund.

Withdrawals require that your registered wallet name — OVO, GoPay, or DANA — matches your account identity. If details do not match, we pause the transaction and ask you to verify before releasing funds.

Contact our support team via live chat or email and explain the specific clause you believe was applied incorrectly. We review each dispute against the current version of the terms on file.

Access and eligibility depend on local law and the region you are in. Where local law restricts or prohibits access, those local rules take precedence over anything stated in these terms.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.