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What You Need to Know About Our Legal Position

These legal terms set out the rules that govern your account on mjg500, including how we handle your data, what cookies we use, and what eligibility conditions apply based on local law in Indonesia.

Account TermsData & Privacy PolicyCookie UseEligibility by RegionDANA, OVO, GoPay Scope

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LEGAL CONTACT PATHS

Reach Us About Legal or Policy Questions

If you have a specific question about how our terms apply to your account — whether it concerns your data, a payment dispute via OVO or DANA, or an eligibility query — our support team handles policy matters directly. Raise the issue through the channel that works for you.

Team online

Live Chat

The quickest route for account-specific legal queries. Start a chat from any page on mjg500 and our team will pull up your account details directly.

Email Support

Send a written query if your question involves data requests, account closure or a formal dispute. Include your registered account ID and the payment method involved, such as GoPay or OVO.

Account Help Page

For straightforward policy questions — cookie settings, data preferences or eligibility checks — the account help section covers the most common legal topics without needing to contact support.

How Our Legal Terms Apply to Your Account

mjg500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

mjg500 operates under terms that are governed by the laws of the jurisdiction in which the platform is registered. Your access to the platform, including the ability to deposit via DANA, OVO, or GoPay, is subject to local law in Indonesia and is only available in

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eligible regions where such activity is permitted. We do not make representations about legal availability in any specific city or province — it is your responsibility to confirm that access is lawful where you are. By creating an account, you confirm that you have read these
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terms and that you meet the eligibility requirements for your region. Payments made through DANA, OVO, or GoPay are processed under the platform's standard transaction policy; disputes related to e-wallet transfers should be raised with our support team directly. We reserve the right to update these
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terms when required by law or operational changes. When a material change is made, we will notify you through the contact method registered on your account. If you continue to use the platform after notice of a change, that constitutes acceptance. For players in Yogyakarta or
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any other region, access remains conditional on applicable local regulation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Data Handling, Security and Your Account Rights

Your account data is stored securely and accessed only for the purpose of operating your account, processing transactions, and meeting any legal obligations that apply in your eligible region. We do not sell personal data to third parties. If you want to request a copy of your data or ask us to delete it, contact our support team with your account ID.

Cookie Policy

We use cookies to keep your session active, remember your preferred payment method — DANA, OVO or GoPay — and improve how the site loads on your device.

Account Security

Your account is protected with password encryption and OTP verification on login. Never share your credentials; contact support immediately if you suspect unauthorised access.

Data Retention

We retain account and transaction records for as long as required by applicable law or our operational obligations. Once that period ends, data is securely deleted or anonymised.

Your Right to Request Changes

You can request to update, export or delete your personal data at any time. Submit the request via email support with your registered account ID and we will process it promptly.

Common Questions About Our Legal Terms

These are the policy questions we hear most often. If yours isn't here, reach us via live chat or email with your account ID ready.

These terms apply to anyone who creates or uses an account on mjg500, including those who deposit via DANA, OVO, or GoPay, where access is permitted under local law.

We do not confirm legality for specific regions. It is your responsibility to check whether accessing the platform is permitted under the laws that apply where you are in Indonesia.

Yes. Send a request to our email support team with your account ID. We will confirm what data we hold and provide it in line with our data retention policy and applicable law.

Contact our live chat or email support with your account ID, the transaction date, and the wallet used. We review payment disputes against our transaction records and respond in writing.

After account closure, we retain records for the period required by law. Once that period expires, data is deleted or anonymised. You can request confirmation of this process via email.

We notify you through the contact details registered on your account. Continuing to use mjg500 after a change notice is communicated means you accept the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoIndonesia DANA Help 511 InfoJakarta Lucky Slots

What You Need to Know About Our Legal Position

Reach Us About Legal or Policy Questions

Live Chat

Email Support

Account Help Page

Data Handling, Security and Your Account Rights

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Common Questions About Our Legal Terms

01 Who do these legal terms apply to?

02 How do I know if access is legal in my region?

03 Can I request a copy of my personal data?

04 How do I raise a dispute about a DANA or OVO transaction?

05 What happens to my data if I close my account?

06 How will I know if the legal terms change?

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