Reference

How mjg500 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use mjg500, how we store it, and what rights you hold over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access dataTransparent data retentionContact us to update records

Explore the Lobby Read FAQ

What Data We Collect and Why

mjg500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with mjg500, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, device identifiers, and payment method data — for example, the e-wallet reference tied to your DANA,

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OVO, or GoPay transaction. We do not store your full wallet credentials; only the transaction references and account identifiers needed to match deposits and withdrawals to your account profile. We also collect behavioural data such as session logs and device type to detect unusual access patterns
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and protect your account from unauthorised entry. Cookies and similar tracking tools are used to maintain your session and remember your preferences across visits. You can adjust cookie settings in your browser, though some features may not work correctly if certain cookies are disabled. Data collected
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from your GoPay or OVO payment activity is used solely for transaction matching and fraud checks — it is never sold to third parties. Availability of specific account features depends on local law and the eligible regions we serve. If you have questions about what data
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we hold on your account, you can contact our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Open the chat widget in your account dashboard to speak with our support team directly about any data access or correction request tied to your account.

Email Support Send a written request to our support address for formal data queries, including requests to review, update, or remove personal information we hold on your account.

Account Settings Some data preferences — such as marketing communication opt-outs and session cookie choices — can be managed directly from within your mjg500 account settings panel.

HOW WE PROTECT IT

Data Handling, Security and Retention Practices

Encryption in Transit

All data exchanged between your device and our servers travels over SSL-encrypted connections. This applies to login sessions, payment confirmations, and any personal detail you submit.

Payment Data Isolation

Your DANA, OVO, or GoPay payment details are handled through isolated transaction pathways. We store only the reference codes needed to reconcile your account balance — not your wallet PIN or full credentials.

Retention and Deletion

We hold your account data for as long as your account remains active and for any period required under applicable law. Once that window passes, personal records are deleted or anonymised from our active systems.

Third-Party Sharing Policy

We do not sell your personal data. We share information with third parties only where necessary to process payments, verify identity, or comply with legal obligations in the regions where we operate.

Common Questions About Your Privacy on mjg500

Here are the questions we hear most often about how your data is used, who can access it, and what steps you can take to review or update your records. Each answer reflects how our policy actually works — not a generic summary.

We collect your name, contact details, and device information at registration. If you link a payment method like OVO or GoPay, we record the transaction reference tied to that wallet — not your login credentials for it.

Only transaction reference codes and account identifiers are stored to match deposits and withdrawals to your profile. Your wallet PIN and full payment credentials are never retained on our systems.

Yes. Contact our support team via live chat or email with your account details and a data access request. We will confirm what personal information we hold and provide it within a reasonable timeframe.

Submit a deletion request through our email support channel. We will remove or anonymise your personal records once any legally required retention period has been fulfilled for your account.

We use session cookies to keep you logged in and preference cookies to remember your settings. You can disable non-essential cookies in your browser, though some account features may behave differently if you do.

We share data only with payment processors like DANA or OVO partners for transaction verification, identity check services, and where local law requires disclosure. Your data is never sold to advertisers or third-party marketers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How mjg500 Handles Your Personal Information

How to Contact Us About Your Data

Data Handling, Security and Retention Practices

Encryption in Transit

Payment Data Isolation

Retention and Deletion

Third-Party Sharing Policy

Common Questions About Your Privacy on mjg500

01 What personal data does mjg500 collect when I register?

02 How is my DANA or GoPay payment data stored?

03 Can I request a copy of the data mjg500 holds on me?

04 How do I ask mjg500 to delete my personal data?

05 Does mjg500 use cookies, and can I turn them off?

06 Is my data shared with any third parties?

Privacy Policy

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